Frequently Asked Questions

What is the difference between the Wire plans?

Wire is fully usable for an unlimited amount of time with the Free plan (including saving and loading of projects), but includes only three video resolutions, single-display output and emits a noise sweep in audio output every once in a while

Wire's monthly and yearly plans provide more resolutions (up to 16K) and contain no watermarks. Moreover, the yearly plan effectively gives a discount of two months.

What are the minimal required system specs for Wire?

We recommend to use at minimum the following:

  • Windows 7, 64 bit / Mac OS X 10.9
  • 1GB of RAM
  • Quad-core CPU
  • Graphics Card with OpenGL 4.1 and 256MB VRAM

How long can I stay offline before Wire needs to authorize?

This is tied to the billing cycle of your plan. Customers with a monthly plan need to be online at least once monthly (within your billing cycle), customers with a yearly plan at least once yearly. If this is an issue for you, please contact us at support@moditone.com and we'll figure something out.

Can I use my Wire projects in other pieces of software?

Yes, you can! Your other software of choice would need to implement Wire project embedding, but we've written an easy interface for them to do so. Let them know you're interested in this and share For Developers.

I've installed Wire on Windows, but it will not boot.

We've seen this issue before and the solution is usually very simple: update your GPU drivers. If that doesn't help, contact us and we'll help you along.